Privacy Policy
Last updated: 14 October 2026
1. Data Controller
This Privacy Policy describes how Hotel Han Krum processes and protects the personal data of website visitors and hotel guests.
The data controller is REGATA EOOD, UIC 125576058, the company operating Hotel Han Krum, located at Zapad 1, Block 29, Targovishte, Bulgaria.
For questions regarding personal data, you can contact us:
Address: Zapad 1, Block 29, Targovishte, Bulgaria
Phone: +359 890 933 323
Email: hotelhankrum@abv.bg
2. Personal Data We May Process
Depending on how you contact us or use the hotel’s services, we may process data such as:
- first and last name;
- telephone number;
- email address;
- information provided in connection with an enquiry or reservation;
- information required for accommodation and for compliance with the hotel’s legal obligations;
- technical data related to the use of the website, where applicable.
3. Purposes for Which We Process Personal Data
Personal data may be processed for the following purposes:
- responding to enquiries;
- accepting and managing reservations;
- providing hotel services;
- compliance with legal and accounting obligations;
- ensuring the proper functioning and security of the website;
- analysing website traffic where the visitor has provided the required consent.
4. Legal Basis for Processing
Personal data is processed where necessary for the performance of a contract or in order to take steps at the request of the individual prior to entering into a contract, for compliance with a legal obligation, on the basis of a legitimate interest, or on the basis of consent where such consent is required.
5. Data Retention
Personal data is retained only for the period necessary for the relevant purpose or for the periods required by applicable law.
6. Disclosure of Data to Third Parties
Personal data may be disclosed to service providers and competent public authorities only where this is necessary for the provision of services, the operation of the website or compliance with a legal obligation.
7. Google Analytics and Google Maps
The website may use Google Analytics to obtain statistical information about website traffic. Where consent is required for its use, the service is activated in accordance with the visitor’s choice through the consent management system.
The website may contain Google Maps to display the location of the hotel. When this service is used, Google may process certain technical information in accordance with its own terms and privacy policies.
8. External Links and Social Media
The website contains links to external services and social media platforms, including Facebook, Instagram, WhatsApp, Viber and Google. When you open an external link, the terms and privacy policies of the respective provider apply.
9. Cookies
The website uses cookies and similar technologies. Detailed information about their use and how you can manage your consent is provided in the Cookie Policy.
10. Your Rights
Under applicable data protection legislation, where the relevant legal requirements are met, you may request:
- access to your personal data;
- correction of inaccurate data;
- erasure of data;
- restriction of processing;
- object to the processing of your personal data;
- data portability;
- withdrawal of consent previously given.
You have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP), the supervisory authority for personal data protection in Bulgaria. Official website: https://www.cpdp.bg/.
11. Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.
12. Changes to This Privacy Policy
This Privacy Policy may be updated if the services used, the functionality of the website or the applicable requirements change. The current version will be published on this page.
Contact
Hotel Han Krum
Zapad 1, Block 29, Targovishte, Bulgaria
Phone: +359 890 933 323
Email: hotelhankrum@abv.bg